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Bomgar Remote Desktop Description |
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The Bomgar Box lets support professionals resolve Mac and PC remote support incidents faster. Gain remote desktop control of any PC anywhere, as long as its connected to the internet or network. You can also control remote clients running the latest Mac operating system.
With a Bomgar Box for every size company, you can scale your deployment to satisfy the needs of your business. Learn more about remote PC control and remote support deployment options.
Each Bomgar session is initiated by the remote customer when the support issue occurs and is then discontinued automatically when the session is complete, allowing only a small, irregular period of time wherein Bomgar traffic is crossing the internet.
This secure architecture provides the first level of Bomgar security, obscuring the entire support process by leaving existing security structures in place and spontaneously generating each support session.
With Bomgars fast install/connect, you are able to begin troubleshooting immediately as soon as your customer calls in. You and your customer are connected in seconds, without your customer having to buy expensive software. This means that you can use Bomgar to support your entire remote user base with zero end-user deployment or maintenance.
The customer download is only 380KB, and it automatically uninstalls at the end of the session, leaving no footprint on the end-users computer. As long as the remote customer can surf the internet, he or she can give the support rep remote control. |
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