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DesktopAnalyzer Description |
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Minimize the time and resources involved in resolving problems that occur in the last mile by quickly locating desktop compliance, configuration and performance problems impacting the user experience.
Every user has a slightly different configuration that changes frequently as software is updated. DesktopAnalyzer provides a way to deliver customized scripts to the user desktop to test configuration and connectivity parameters for application compliance.
Fast deployment; the small foot print enables fast web delivery directly to the customer desktop
Provide Support personnel with valuable insight into remote desktop problems
Easily add high-level desktop diagnostics to any self-service support portal
Flexible, easy to configure script development supports requirements from one-off support calls to application rollout compliance
KEY FEATURES:
Automated analysis of desktop configuration and performance problems
Easy to interpret results for self-service portal use
Easy to create, flexible test configuration
Seamless, secure customer interface
Flexible deployment models
Multiple reporting options |
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